While it's not fresh food the meals are frozen , it still just as great tasting. Get a free employer account to respond to reviews, see who is viewing your profile, and engage with your candidates. The website helps individuals on the plan stay motivated. I'm happy and so is my doctor who was telling me I needed to lose weight. Lots of variety and deserts. Nutrisystem is perfect for this reason as I don't have to count calories — it's all done online for me.
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Often times sales reps were taking mostly retention calls rather than sales calls. Call center was required to work on holidays except Christmas. Reps get burnt out quickly in their position. Offer more time off, especially on holidays. If supervisors don't know an answer to a rep's question, it's ok to say, "I don't know".
Thank you for taking the time to share your experience. Generally, these targets are met in time for the last few months of the year. Additionally, our sales roles are unique in that we provide paid PTO to all of our sales reps and additionally encourage use during the last quarter of each year to ensure our team is rested and ready for "Diet Season". Thanks again for the feedback and best to you in the future.
Have the opportunity to speak with many customers and help with there weight issue and health. Very Good 2 week training program at their corporate office,thorough. Well Known company, name recognition, makes easier to establish rapport with customers and make a sale.
Very rigid break schedule, 10 minute morning, 10 minute afternoon, 30 lunch Customer service can override your sale and reduce or take your sale without notice, resulting in potential commission loss for no fault of your own. Majority of incoming calls were to save or stop customers from cancelling their order or plans. Very little opportunity for new sales associates to earn projected commissions based on this set up.
Veteran Sales Associates are given more sales calls and thus hard to compete. The dialer should be a better mixture of potential new sales vs Saves or cancellations for new sales associates, need to learn and grow. Customer service should not be able to take sales, offer discounts and free items that sales are not allowed too. Makes for unfair playing field, seems like a lack of integrity going on between departments.
Not a level playing field. Thank you for taking the time to complete feedback on your experience. The Nutrisystem sales environment is pay for performance and a proud meritocracy. All sales associates begin each day on a level playing field, with performance level and compensation earned through conversion of prospective clients into customers. What happens is that associates receive a set number of calls to begin their day prior to use of the ICR. The ICR will then route incoming calls to the higher performing associates.
Additionally, the majority of calls to the sales team are from potential clients looking to start or rejoin our program. There are additional earning opportunities to retain existing customers looking to cancel our program, however they are not the majority of incoming calls.
Lastly, sales are earned only by the sales associate who places the sale, with no exceptions. It is simply not tolerated. The Contact Center has a strict code of conduct that is adhered to by all employees and is highly focused on promoting an ethical environment. It is unfortunate that you were under some incorrect assumptions and wanted you to be aware of the facts. I do thank you for the review and wish the best in future pursuits. I love my job!
No micromanaging unless you need additional training. Paid commission every 2 weeks, extra bonus at the end of the month if you meet metrics.
Free food lol on certain occasions. Free health fairs for employees. Scholarships available for school. One week day off and one weekend off. Conversion rate which is based off of customers that call in and the customers that don't buy kill your metrics. Aux time where the system calculates the time you left your desk and back.
You have to met metrics or you lose your job. I have seen a lot of favoritism amongst supervisors and coworkers. I feel like everyone should be treated equally. Need more jobs opportunities for internal staff. The retention rate is terrible, every month there's new employees. Thanks for the feedback! We wish you much success! Mid morning schedule which is great to avoid rush hour traffic. Huge game on site gym to beat stress. It get slow at times so manage your money well.
Nutrisystem - Okay ive been helped Sep Nutrisystem - Promotion Sep Your customer service sucks. Nutrisystem - Horrible Sep I wanted to speak to a customer service agent.
After calling the number I received a recording which was typical.. After making my selection I was put on hold for over 22 mins. I hung up and called again. After waiting another 15 mins with no Blondie Blondie Sep 08 i purchased a set of Jaclyn smith bed sheets a couple months ago.
I was about to change my order options when I realized they were going to send yet another box of jump start pre-picked foods.
I did not like anything they sent initially so I wanted to choose my own for my second order. I called and waited 18 minutes to speak to I didn't like Ashley in customer service. Nutrisystem - Faulty charges Aug I immediately went online to the company and delayed my shipment weeks. Nutrisystem - Auto ship scam Aug I discovered that I had unknowingly signed up for monthly auto shipment of their food product.
I tend to be thorough and careful about such things, and I was floored when I found out that this happened. I feel that I got scammed Nutrisystem - Ends up costing you more than you expect Aug Yes 1 No 0. I did the Nutrisystem plan back in full year but quit because they kept replacing the items we ordered with items they couldn't sell. And it took me an entire year of eating their food and only their food to loose 34 lbs.
Decided a few weeks ago to try them Contact Nutrisystem Mailing Address:. Fort Washington, Pennsylvania Nutrisystem Products and Services Subscription. Nutrisystem - Horrible Experience Aug It's inappropriate or not family friendly. This business is closed or doesn't exist.
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It includes private information. Sexual exploitation of children. I am affiliated with this business and need to report something about this review or business. Full Name Job Title Email. I want to report something else. Do you have something to say about Nutrisystem? What can we help you with? Submit review Don't show this popup.
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